In 2021, CX Hiring in Manufacturing Focused on Metrics and Strategy – Not Customer Insight

  2021 started as a hopeful return to “normal” business conditions. Manufacturing, Logistics, and Transportation leaders hoped for COVID’s effects to slowly bleed away and be replaced by conditions similar to the early part of 2019. Instead, COVID variants, inflation, supply chain disruptions, inconsistent government policies, and hiring difficulties took center stage.     Despite the […]

Meta is Why the Platform Accountability and Transparency Act Should Become Law

Last month, a small bipartisan group of senators introduced the Platform Accountability and Transparency Act (PATA) to compel social media giants to share data with researchers. It should become law as soon as possible, though I have my doubts it will. PATA would establish an office within the FTC to facilitate researchers access to platform […]

Gartner Tech Talk: Securing Microsoft 365 E3 and E5

New year, new Gartner webinar series! Our first Gartner Tech Talk episode is Securing Microsoft 365 E3 and E5 with Patrick Hevesi. Join us to discuss how to get the most out of the security features in Microsoft 365 E3 and E5, and when to supplement them with third-party products. This session is designed for […]

Marketing’s Evolving Enterprise Role In 2022

Just as sure as day follows night, the turn of the year brings a slew of articles pontificating on the forces that will shape marketing in the year ahead. So here’s mine. However, my colleague Noah Elkin and I got a head start, publishing our document “Understand the 4 Key Themes Driving Marketing Strategies in […]

Spend management outfit Mesh Payments raises $50 million

Mesh Payments, a leading corporate payment and spend management platform, announced today that it has raised $50 million in Series B funding led by Tiger Global. Other investors include Entrée Capital, Falcon Edge Capital and existing investors TLV Partners and Meron Capital. Source: Fintech News

BR-DGE makes Open Banking move with Moneyhub

Payment orchestration provider BR-DGE has formed a strategic partnership with market-leading Open Data and payments platform Moneyhub to accelerate the use of Open Banking payments to provide a new seamless digital way to pay. Source: Fintech News

IeDigitial forges low code partnership with OutSystems

Financial services providers, including banks, building societies and mortgage lenders can now benefit from a suite of pre-built, low-code applications thanks to a strategic partnership between ieDigital, one of the UK’s leading financial technology providers, and low-code specialist, OutSystems, a leader in the modern application platform space. Source: Fintech News

Fico hires Matt Cox to oversee Emea operations

Global analytics software leader FICO today announced that Matt Cox has been appointed as vice president and general manager of FICO for Europe, Middle East and Africa. Source: Fintech News